Account and login
Reset password from the login page and verify your registered email or phone details.
Support
Common help topics for account access, onboarding, profile setup, and platform usage.
Help Center
Last updated 20 May 2026Need help getting started? Complete your profile and onboarding (role, interests, and profile details) to unlock personalized recommendations. Explore Community to find mentors, study mates, and groups that match your goals.
Account and login: reset your password from the login page and confirm your registered email or phone. Profile and onboarding: keep your role and interests up to date for better feeds and suggestions. Groups: check request status on group pages and notifications if private group access is pending.
If something is not working, refresh the screen, check your internet connection, and use the latest version of the app. For support, feedback, or partnership queries, email support@edshala.com with screenshots and account details, or visit Support and Contact on the website.
Help topics
Profile and onboarding
Complete role, interests, and profile details to unlock personalized recommendations.
Mentor and group access
Check request status in group pages and notifications if private group features are not available yet.
Still need help
Email support@edshala.com with screenshots and account details for faster troubleshooting.